Blog
Housing guides, updates, and product thinking.
Practical context from House Krowd on repairs, evidence, resident voice, and better home outcomes.
What Are My Rights as a Social Housing Tenant?
A practical guide to social housing tenant rights in England, from safe homes and repairs to clear information, resident involvement and getting help.
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What Does ‘Repair Complete’ Actually Tell a Housing Provider?
What was done, did the problem stop and is more work needed? Explore how housing providers can connect completion records with resident observations and follow-up.
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What Makes a Housing Repair Report Useful to a Contractor?
A repair category only tells part of the story. Explore how clear observations, photographs, previous work and appointment details can help contractors prepare.
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Why Does Condensation Keep Forming on My Windows?
Windows wet every morning? Find out why condensation forms, how to distinguish inside, outside and between-pane moisture, and what to record or report to your landlord.
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How Does Ventilation Work in Your Home and Why Does It Matter?
Ventilation helps remove moisture and stale air from your home. Learn what trickle vents and extractor fans do, how ventilation connects with condensation and what to record if something seems wrong.
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ECO4 Grants Explained: Could Your Home Qualify for Energy-Efficiency Support?
ECO4 can support energy-efficiency improvements in eligible homes. Learn what the scheme is, who may qualify, how ECO4 Flex works and what residents should know before applying.
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What Should You Record After a Repair Has Been Completed?
A repair has been completed. Learn what is useful to record afterwards, from the work carried out to whether the problem is resolved or returns later.
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Why Is One Room in My Home Colder Than the Others?
One room always colder than the rest of your home? Learn what can affect room temperature, what to look for and what information is useful to keep.
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What Can the History of Your Home Tell You?
Your home's history can reveal more than you might expect. Learn how repairs, energy information, heating, improvements and resident observations can build a clearer picture of a property over time.
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Awaab's Law: What Social Housing Residents Need to Know
A simple guide to Awaab's Law for social housing residents in England, including current repair timeframes, damp and mould rules and what changes from 30 November 2026.
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Why What You Know About Your Home Matters
Residents know things about their homes that property records cannot always show. Find out how everyday observations can add useful context to property information and the history of a home.
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Why Does Your Home Use More Energy Than You Expect?
Two similar homes can use very different amounts of energy. Find out how insulation, heating, household use, weather and other property factors can affect your home's energy consumption.
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How Much Does Your Home Really Cost to Run?
Find out what it really costs to run your home, from energy and Council Tax to water, broadband and other household costs, and learn how to track what you're spending.
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Struggling to Pay Household Bills? Here's Where to Start
Struggling to keep up with household bills? Find out where to start, which payments may need urgent attention, what support to check and where to get free debt advice.
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What Is a UPRN and Why Does Your Home Have One?
A UPRN is a unique reference number used to identify a property or addressable location. Learn what your home's UPRN is, why it matters and how it helps connect property information accurately.
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What Can Your EPC Tell You About Your Home?
Your EPC can tell you more than just your home's A to G energy rating. Learn how to read its information on energy efficiency, heating, insulation, potential improvements and what it cannot tell you.
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Damp and Mould in a Rented Home: What Should You Do?
Damp or mould in your rented home? Find out how to report it, what evidence to keep, what your landlord should do, and how Awaab's Law protects social housing tenants in England.
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Housing Data Integration: Why Connecting the Picture Matters
Housing organisations already hold significant amounts of property information. Explore why connecting repairs, inspections, asset data and resident-originated signals can create a clearer picture of what is happening in a home.
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What Evidence Should You Keep for Housing Repairs?
What evidence should you keep when reporting housing repairs? Learn how photos, repair references, messages, appointments and a simple repair timeline can create a clear record of what has happened in your home.
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How Long Does a Landlord Have to Fix a Repair?
How long does a landlord have to fix a repair? There is no single deadline for every housing repair in England. This guide explains reasonable repair times, urgent problems, Awaab's Law and what tenants can do if a repair is taking too long.
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What Is Housing Disrepair? A Simple Guide for Tenants
What is housing disrepair? This simple guide explains common examples of disrepair, landlord repair responsibilities, what tenants should report and why keeping a clear record can matter when problems remain unresolved.
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What Is Property Intelligence?
What is property intelligence? Discover how connected, permissioned property and housing data can create a clearer, more current view of an asset helping housing organisations turn fragmented information into useful intelligence.
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When a Repair Keeps Coming Back: Why It’s Worth Keeping a Record
Does the same housing repair keep coming back? Learn how to report recurring repairs, keep useful evidence and build a clear repair history that shows what has happened over time.
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How to Report a Repair to Your Landlord: A Simple Guide
Need to report a repair to your landlord? This simple guide explains how to report housing repairs, what information to provide, what evidence to keep and how to build a clear repair record if problems continue.
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Overheating in UK Homes: Are We Prepared for Hotter Summers?
Overheating in UK homes is becoming an important housing issue. Explore what causes homes to overheat, why excess heat matters for residents and how social housing is adapting to hotter summers.
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Tenant Satisfaction Measures: Does One Statistic Tell the Whole Story?
Tenant Satisfaction Measures provide valuable social housing data, but a headline statistic cannot explain every resident experience. We look at what the numbers show, what they can miss and why resident insight adds important context.
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House Krowd Welcomes Emma Nicholas as Resident Champion Consultant
Meet Emma Nicholas, House Krowd's Resident Champion Consultant, and learn how more than 30 years of lived experience in social housing is helping strengthen resident engagement, resident voice and the way housing services are shaped.
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