Krowd

Blog

Housing guides, updates, and product thinking.

Practical context from House Krowd on repairs, evidence, resident voice, and better home outcomes.

A smiling person taking a selfie on a grassy coastal cliff overlooking the sea. Strong wind lifts their short hair straight upward, creating a playful look. Rocky shoreline, rolling waves, and a cloudy sky form the scenic background.
House Krowd

Welcoming Helen Colson to The Krowd

Meet Helen Colson, Krowd's new Digital Product Leader, bringing 15+ years of experience in digital transformation, product strategy and resident-focused innovation.

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Aerial view of a forest divided between healthy green trees and an area of scorched, burnt woodland, illustrating the effects of climate change and extreme heat on natural landscapes.
House Krowd

From 18% to 80%: Are UK homes prepared for hotter summers?

As UK summers become hotter, overheating in homes is becoming an increasing challenge for residents. House Krowd explores how climate change is changing the way we think about healthy homes, energy efficiency and creating safe, comfortable places to live all year round.

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Graphic titled "House Krowd Insight" featuring a large blue "71%" and the text "of tenants reported being satisfied with their landlord's overall service." Below, the graphic asks, "But does one statistic tell the whole story?" It highlights questions including "Who responded?", "Who didn't?" and "What stories are hidden behind the numbers?" alongside the message: "Data helps us measure performance, but it doesn't tell us everything. The real insight comes from listening." The House Krowd logo and tagline "Stronger communities. Together." appear in the bottom right.
House Krowd

Does One Statistic Tell the Whole Story?

Can one statistic really capture the experiences of millions of social housing residents? We explore what the latest Tenant Satisfaction Measures tell us—and, more importantly, what they don't.

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Emma Nicholas, Resident Champion Consultant at HouseKrowd, smiling in a professional headshot alongside HouseKrowd branding.
House Krowd

House Krowd Welcomes Emma Nicholas as Resident Champion Consultant

Meet Emma Nicholas, House Krowd's Resident Champion Consultant, bringing over 30 years of lived experience and a passion for strengthening resident engagement across social housing.

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